Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to 9.0 The Underground (the "Station"), operated by KLM Enterprises Services LLC ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting any personal information collected through our website, mobile applications, and online radio services (collectively, the "Services").

By using 9.0 The Underground, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.

1. Information We Collect

We collect different types of information to improve and provide our Services, including:

A. Information You Provide Directly

• When you sign up for newsletters, promotions, or contact us, we may collect:

  • Name
  • Email address
  • Phone number (if provided)
  • Any messages or content you submit

• When artists submit music, we may collect:

  • Artist name
  • Music files and metadata
  • Social media or promotional links

B. Information Collected Automatically

When you visit our website or listen to our station, we may collect:

• Device Information: Type of device, operating system, and browser
• Usage Data: Pages visited, time spent, and interactions with our content
• IP Address & Location Data: Used for analytics and security
• Cookies & Tracking Technologies: See Section 6 for details

C. Information from Third Parties

We may receive data from platforms like TuneIn, analytics services, or advertisers that help us improve our offerings.

2. How We Use Your Information

We use the collected information to:
✅ Deliver and personalize your experience with 9.0 The Underground
✅ Improve website functionality and performance
✅ Respond to inquiries, support requests, or artist submissions
✅ Send promotional materials, newsletters, and station updates (with opt-out options)
✅ Analyze and improve user engagement through analytics tools
✅ Ensure security and prevent fraud

3. How We Share Your Information

We do not sell or rent personal data. However, we may share data in the following cases:

A. With Service Providers

We work with third-party services (e.g., hosting, analytics, email providers) that help operate our station. These partners only receive necessary data and must follow strict confidentiality rules.

B. Legal Compliance & Protection

We may disclose information if required to:

• Comply with legal obligations (court orders, subpoenas, law enforcement)
• Prevent fraud, security risks, or harmful activities
• Protect our rights, property, or user safety

C. Business Transfers

If KLM Enterprises Services LLC merges, sells assets, or undergoes business restructuring, user data may be transferred as part of that process.

4. Your Rights & Choices

A. Access, Update, or Delete Your Data

Users can request access, corrections, or deletion of their personal data by contacting support@9.theunder.us.

B. Opt-Out of Communications

• Marketing Emails: Click "unsubscribe" at the bottom of any email.
• Cookies & Tracking: See Section 6 for opt-out options.

C. Do Not Track Signals

Some browsers allow you to enable Do Not Track (DNT) settings. While we respect user privacy, we do not currently respond to DNT signals due to inconsistent industry standards.

5. Data Security

We implement industry-standard security measures to protect user data, including:
🔒 SSL encryption on data transmissions
🔒 Restricted access to sensitive data
🔒 Regular security audits to detect potential threats

Despite our efforts, no online system is 100% secure. Please use strong passwords and be cautious when sharing personal details online.

6. Cookies & Tracking Technologies

We use cookies, web beacons, and analytics tools to enhance user experience.

A. Types of Cookies We Use

• Essential Cookies: Needed for core website functions
• Performance Cookies: Help us analyze how users interact with our website
• Advertising Cookies: Used by partners for personalized ads

B. How to Manage Cookies

• Browser Settings: You can disable cookies in your browser, but some features may not work properly.
• Google Analytics Opt-Out: Google Analytics Opt-Out Tool

7. Third-Party Links & Advertisers

Our Services may include links to external websites, ads, or affiliate programs. We do not control third-party privacy policies and encourage users to read their terms before engaging.

8. Children's Privacy

9.0 The Underground is not directed at children under 13. If we discover that we have collected data from a child under 13 without parental consent, we will delete it immediately. Parents can contact support@9.theunder.us to request removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Major changes will be announced via email or posted on our website. Continued use of our Services after updates constitutes acceptance of the new policy.

10. Contact Us

For privacy-related questions, concerns, or requests, contact us at:

📍 KLM Enterprises Services LLC
📬 PO Box 140572, Kansas City, MO 64114
📧 support@9.theunder.us